Modern British English – Privacy Policy

Last Updated: 27 December 2025

Modern British English (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what we collect, how we use it, and your rights.

Company: Darren Jones
Contact: speakenglishwithdarren@gmail.com

This Privacy Policy applies when you use our website, courses, free trial, and community spaces (together, the “Services”).

1. What data we collect

Depending on how you use our Services, we may collect:

Account & course data

• Name, email address, profile photo (optional)

• Course access, progress, and activity

• Community posts, comments, reactions, and messages (via Skool)

Payments & billing

• Billing details and payment information (processed securely by Stripe)

• We do not store full card details

Communications

• Messages, enquiries, and support requests you send to us

Analytics & device data

• IP address, browser type, device/OS

• Pages viewed, time on site, general usage data

• Collected via Google Analytics

Marketing & tracking data

• Website interactions and conversion events

• Collected via Meta (Facebook) Pixel

2. How we use your data

We use your data to:

• Provide and manage access to courses and the community

• Process payments and subscriptions

• Communicate with you about your account and support requests

• Improve our website, courses, and user experience

• Measure marketing performance and conversions

• Send marketing emails (only where you have consented or where lawful)

Legal bases: performance of a contract, legitimate interests, legal obligations, and consent (where required).

3. Who we share data with

We only share data where necessary, including with:

Service providers

• Skool – course hosting and community platform

• Stripe – secure payment processing

• Google Analytics – website analytics and performance

• Meta (Facebook) Pixel – advertising and conversion tracking

• Email and IT service providers required to run our business

Legal & business reasons

We may disclose data if required by law, to protect our rights, or as part of a business sale or restructuring.

4. Community content

If you post content in our community (via Skool), it may be visible to other members depending on settings. Please avoid sharing sensitive personal information publicly.

5. Cookies & tracking

We use cookies and similar technologies to:

• Make the site function correctly

• Analyse traffic and usage (Google Analytics)

• Track marketing performance (Meta Pixel)

You can manage cookies through your browser settings and any cookie banner or preferences tool provided on our website.

6. Data retention

We keep your data only as long as necessary:

• Account, purchase, and support records: up to 6 years after last activity (legal/business reasons)

• Marketing data: until you unsubscribe or withdraw consent

• Community content: until deleted by you or upon account closure (where applicable)

We may anonymise data for analytics or research.

7. International transfers

Some providers (such as Stripe, Google, Meta, and Skool) may process data outside the UK. Where this happens, appropriate safeguards (such as standard contractual clauses) are used.

8. Security

We use reasonable technical and organisational measures to protect your data. However, no system is completely secure.

9. Children

Our Services are not intended for children under 16, and we do not knowingly collect data from children under this age.

10. Your rights

You may have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Restrict or object to processing

• Request data portability

• Withdraw marketing consent at any time

• Complain to the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: speakenglishwithdarren@gmail.com